IT Helpdesk
PT Solusi Pembayaran Elektronik
Job Description
- Providing helps and answers to clients/partners who ask general questions
- Coordinating with related team if there is unusual question
- Using Bahasa properly
- Using English properly (if needed)
Job Requirement
- Candidate must possess at least Diploma, Bachelor's Degree in Engineering (Computer/Telecommunication), Computer Science/Information Technology, Science & Technology or equivalent
- Required language(s): Bahasa Indonesia, English
- At least 1 Year(s) of working experience in the related field is required for this position.
- Having knowledge basic programming and good communication
- Preferably Staff (non-management & non-supervisor) specialized in Technical & Helpdesk Support or equivalent
- Analysis and conceptual
- Having knowledge in Fintech, Payment Gateaway and Virtual Account
- Having worked as Customer Service or Helpdesk is a big a plus!
- Willing to work in shift
Company Description
PT Solusi Pembayaran Elektronik (SPE Solution) is a growing fintech solution company, consisting of diverse young and tech-savvy talents called SPEcial Team. SPE Solution greatly encourages talent’s growth and development, both in terms of professional skills and personal competencies.
The SPEcial team has been continuously collaborating and combining diverse expertise to deliver next-gen fintech solutions for influential enterprises in the country such as BNI, Doku, BTN, Pertamina, Ditjen AHU, several big e-commerce in Indonesia, and more.
SPE Solution itself has been registered with Ministry of Industry of the Republic of Indonesia and gained ISO 27001 as well as PCI DSS certifications. We have also partnered with top-of-mind brands throughout the globe, such as WhatsApp, Visa, Master Card, BNI, and many more.
Our expertise widely ranges from high-end to end-to-end enterprise fintech solutions, such as payment solution development and management, payment gateway, e-commerce, switching, chain management system, smart community, gamification, merchant management, and more.
Company Overview
