Desktop Support Engineer
PT Berca Hardayaperkasa
Job Description
- Analyzing, troubleshooting, and installation to several areas including desktop
- hardware, operating systems (Windows 7/8/10), application software and hardware related to end user computing, databases, security, printers, scanners, and any related problems.
- Maintaining all updates and security patches for applications and operating
- systems.
- Notebook hardware troubleshoot, such as RAM, Hardisk, VGA
- Manage server : windows, linux , mail server
- Technical documentations of hardware/software additions or changes
- Updates and closures of trouble tickets and service requests from user
- Reporting, admin tasks, and IT control activities
Job Requirement
- At least 1 year of working experience in related field
- Hardware knowledge : Desktop PC dan Notebook (Have knowledge in printer is an advantage)
- Operating System and Application knowledge : Windows, Apple (MacOS)
- Basic knowledge in Cisco Telepresence, Microsoft Outlook (backup & restore), Network (LAN, WAN, VPN), DNS, TCP/IP, Active Directory, Domain, share folder, share printer, and Firewall Technologies
- Fluent in English
- Willing to work SHIFT if needed
- Willing to travel whenever required
Company Description
Berca Hardayaperkasa (“BHp”) is a leading information communication technology, test measurent and consulting company in Indonesia. We help our valued customers to drive their business growth in the era of digital transformation and industry 4.0 by delivering digital solutions and services which is powered by extensive ecosystems and exploit the power of hyper-converged infrastructure, omni-cloud, IoT/edge computing thru LoRA/4G and 5G networks, measurement and monitoring, cognitive computing and artificial intelligence, robotic process automation, enterprise data management and analytics, enteprise resource planning, business applications and other emerging technologies.
BHp is one of more than 60 operating companies under Central Cipta Murdaya (“CCM”) Group Corporate Management. With six pillars of Line of Business, which are Information Communication Technology, Property, Engineering – Construction – Manufacturing, Natural Resources, Heavy Equipments and Fashion Retail & Manufacturing, CCM operates in different countries like Indonesia, Singapore and USA, and head quarter in Jakarta, and having more than 30,000 employees.
Company Overview
